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Terms and conditions

Terms and Conditions of Purchase

The present General Purchase Conditions regulate the use of the website,, owned by Castell de Pujades, SL.

The domains and, along with all associated subdomains, belong to Castell de Pujades, SL, VAT number: B66255316, with registered office at Vilafranca del Penedès, Carrer Font de les Graus 12-14 08720 (Barcelona). Castell de Pujades, SL is a limited company established on March 11, 2014, registered in the Barcelona Mercantile Register, volume 44254, folio 218, sheet B451098.

For any inquiries, you can contact us by phone at 93 890 51 51, fax 93 817 02 51, or by sending an email to

In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, and other applicable regulations, Castell de Pujades, SL informs:


The Purchase Conditions establish the rights and obligations of all users of Castell de Pujades, SL's online store, in relation to the products and services we offer through our website

By using the website or placing an order through it, you are aware of being bound by these Conditions and by our Privacy Policy, so if you do not agree with all the Conditions and the Privacy Statement, you should not place any order.

The website is intended for the sale of products such as wines and sparkling wines to individuals over 18 years of age. The characteristics of these products are reflected on the corresponding pages of this website, as well as the details of each transaction that may be carried out in this environment, always in Catalan and Spanish.

These conditions may be modified, so you should read them before placing each order.


Placing an order on constitutes full and unconditional acceptance of the prices, product descriptions, and general terms of sale, which shall be the only applicable terms to the concluded contract.

The buyer agrees to use the website solely for legally valid inquiries or orders. The buyer also undertakes to provide accurate and correct contact information, thereby consenting to the use of this information to contact them if necessary.

By placing an order through, it is guaranteed that the buyer is fully authorized to use the payment card, if this payment method is chosen. Only individuals with the legal capacity to enter into contracts for the goods and services offered on this website can place orders on

The delivery of orders will be carried out by Castell de Pujades, SL through its own means or through a transport agency designated by Castell de Pujades, SL. Orders will be delivered to the address designated by the customer or to any of the physical stores of Castell de Pujades, SL, if the customer so chooses. Castell de Pujades, SL assumes no responsibility when delivery cannot be made due to inaccurate or incomplete data provided or when delivery cannot be made due to the absence of the recipient. Notwithstanding the foregoing, Castell de Pujades, SL will take the measures required by the merchant to ensure that delivery can be made as soon as possible, to the satisfaction of both the sender and the recipient.

Castell de Pujades, SL undertakes to deliver the products in perfect condition to the delivery address indicated in the order form. You may request delivery of the items to a different address and to a different natural person than the one placing the order.

Regarding deliveries to hospitals, public institutions, and other properties with restrictions on public access, Castell de Pujades, SL does not guarantee that delivery will be made directly to the recipient, and the order shall be considered fulfilled and the company released from liability once the order has been made available to the recipient at the reception or access control location.

The delivery period for items is indicated on the detailed product page.

The delivery time of the order will depend on the selected shipping method. Each shipping method has its own restrictions and/or charges that will apply to your order. Business days are counted from Monday to Friday, except for any local or national holidays.

The calculation of this period is based on various factors, including the destination address and the speed at which we can process and assemble the products for shipment (the general shipping period is indicated on the detail page of each product for informational purposes, so you can assess the speed of order delivery).


Castell de Pujades, SL offers the possibility to make payment by card. The charge to the credit card is made at the time of placing the order, through the payment gateway of the corresponding financial institution and once it has been verified that the communicated data is correct.

In this sense, confidential data is transmitted in encrypted form (SSL) to the corresponding financial institution. The SSL encryption system we use provides total security for data transmission over the network. Your data enjoys total confidentiality and protection.

The security of electronic purchases is guaranteed by the corresponding banking entity. It has the necessary security measures to identify possible errors in the data provided when making payment by card.

Credit card details are not stored in any of our databases. They are only used in the virtual POS (Point of Sale) of our financial institution, through its Secure Payment Gateway.

Credit cards will be subject to checks and authorizations by the issuing entity, but if the entity does not authorize the payment, we will not be responsible for any delay or non-delivery and we will not be able to formalize any contract with you.

Castell de Pujades, SL reserves the right to change the payment methods, being able to create new ones or eliminate existing ones, without the user/customer of being able to make claims for this reason. However, if the change in the payment method affects an already placed order, we will contact the customer from to inform them of this change, offering them the option to cancel the order if they consider it appropriate.


The prices indicated below each product are total (VAT included) and only additional shipping costs, which are specified for each destination and chosen transport option, need to be added. Prices are reflected in euros. The prices and conditions presented are valid at all times and are only valid during the current session. In the order confirmation information, prior to the buyer accepting the transaction, the prices of each chosen item, the details of the delivery charges applicable to the transaction, and any promotions or discounts that may apply are clearly specified.

When placing an order through the website, the corresponding invoice will be available on the portal through the user's session 24 hours after delivery. For any information regarding the order, you can request it through the Contact page of the portal or by sending an email to

Castell de Pujades, SL reserves the right to modify the sales prices listed on at any time, but the items will be invoiced based on the rates in effect at the time the order is placed, subject to availability on that date.


For any information regarding web orders or the characteristics of the products and services we offer, as well as if you want to report any incidents or complaints related to online purchases, you can do so through the Contact page of the website or by sending an email to


Right of withdrawal: Article 44 of Law 7/1996, of January 15, on Retail Trade, grants the Client the right to withdraw the order placed within a period of 14 natural days from the receipt thereof, prior communication with Castell de Pujades, SL (by fax to 93 817 02 51 or email addressed to, with refund of the price paid for the product. The return of the product will be exercised without penalties so that Castell de Pujades, SL will proceed to refund the total amount of the purchase, including, if applicable, the shipping costs. Castell de Pujades, SL offers the possibility of returning any product purchased with home delivery service or delivered to the physical stores of Castell de Pujades, SL. In order to make the return, the product must be complete and in perfect condition.

Return due to product defects, defects caused in transport or shipping error: if at the time of delivery it is visibly and clearly appreciated, without the need to manipulate the shipping packaging or the product packaging itself, that a product has defects caused by damage in transport or a defect in the received merchandise is appreciated in the same way, the customer must communicate to Castell de Pujades, SL (by fax to 93 817 02 51 or email addressed to within 48 hours following the receipt of the order in order to request the return of the affected product or products and thus the replacement for a new one or the refund of the price paid for it. The repair and/or replacement of the defective product will be free of charge for the consumer and user. This gratuity will include the necessary expenses incurred to remedy the lack of conformity of the products with the contract, especially the shipping costs, as well as the costs related to labor and materials.

In the event of a defective product, the seller must proceed, as appropriate, with the repair, replacement, price reduction, or contract resolution, actions that will be free of charge for the consumer and user. The seller is responsible for non-conformities that manifest within a period of two years from delivery. The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it.

This right of withdrawal shall not apply to those products purchased through the portal which, in accordance with the regulations in force, because they are digital content downloads, sound recordings, videos, discs and the like, customized products, or for reasons of hygiene or other exceptions provided by law, are not susceptible to withdrawal.


Castell de Pujades, SL cannot be held responsible for damages, whether material, non-material, or bodily, that may result from improper operation or use of the products marketed.

The same applies to any modifications made to the products by suppliers. Castell de Pujades, SL cannot be held responsible for indirect damages, loss of business, or lost profits incurred by a customer or third party, regardless of whether such damage, loss, or harm was foreseeable by Castell de Pujades, SL or if its possibility had been brought to its attention.

Castell de Pujades, SL cannot be held responsible for the breach of the contract entered into in the event of force majeure, interruption of activity, or total or partial strike, especially postal services and means of transport or communications, floods, or fire.

The provisions of this clause shall not affect the rights recognized by law as a consumer, nor the right to withdraw from the contract.

In the event of a dispute, the customer may first contact Castell de Pujades, SL to reach an amicable resolution.


The buyer acknowledges and agrees that the elements and rights of intellectual property, industrial or otherwise (including without limitation any copyrights, patents, trademarks, designs, photographs, images, and source code) relating to the web platforms of Castell de Pujades, SL, to which access may be granted, are the exclusive property of Castell de Pujades, SL. The user may not, directly or indirectly, copy, modify, alter, publish, communicate, distribute, sell, or transmit the materials of this platform or its source code, or the downloads made, in whole or in part, without the written authorization of Castell de Pujades, SL.


These General Conditions shall be governed and interpreted in accordance with the current legislation. For any dispute arising from the commercial relations between the user and Castell de Pujades, SL, the parties agree to submit to the provisions of the current legislation in this regard.

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